This is Part 8 of our series – First Principles for Startup Founders
In this episode, Scott emphasizes the importance of taking ownership of the sales process and creating an environment for employees to be successful. He also stresses the need to properly train and support new hires, identify red flags early in customer engagement, and learn from mistakes.
Some of the topics that we covered are:
How to properly train and support new hires, especially in remote work environments
The importance of creating an environment for employees to be successful in their roles
Taking ownership of the sales process when deals go dark, and looking at what the company could have done differently to better qualify the opportunity and provide a tailored proposal
The importance of onboarding customers properly to prevent churn and taking responsibility for not setting expectations or providing adequate support
How to dentify red flags early in customer engagement and ensure that they are having early success with the product
Relentless forward progress, even when faced with setbacks
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👣 Now, let’s talk about YOU and YOUR startup’s journey… 👣
If you’re a startup CEO that’s on your journey to make the climb to $100mm ARR…
If you’re one of those rare breed of founders that’s willing to acknowledge & accept that there are no shortcuts…
If you’re willing to work step-by-step, day-by-day with patience, persistence & perseverance…
Then I’ve got some pretty incredible news…
I’ve created a 3-Part Series training just for you. In this short videos, I’ll walk you through the cores structure you need a repeatable scalable sales process.
