I was talking with the sales rep from a telephony company yesterday. She said: “We have 100% guaranteed up time. For every 10 minutes we’re down, we refund you 1% of you monthly bill.” Then her line went dead… I had someone this week ask me, that as a startup, would it help find prospects get off […]
VIEW POSTAs we walked up to the building, I turned to the account manager and said – “Wow. There are a lot of people coming out of the building right now. Must be a break from a conference or meeting or something.” We worked through the crowd streaming out to the front door. “Where are you […]
VIEW POSTThe Situation: Big meeting with a C-level executive at the top, top, top of the org chart. We’d been working with several operations managers to implement our software over the past nine months, and this meeting was set up to discuss how we might expand our work other business units. Lesson Learned: Confirm the meeting […]
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A friend forwarded an article to me last night – “10 things LinkedIn won’t tell you” – and having spent considerable time over the past year both using LinkedIn and leading workshops on how to use LinkedIn, I have a few thoughts… (Hint: I disagree with most of the article…) 1. LinkedIn is a “jobs site” […]
VIEW POSTThe Situation: Big meeting with a C-level executive at the top of the org chart. We’d been working with several operations managers to implement our software, and this meeting was set up to discuss how we might integrate other business units into our software. Lesson Learned: We should have previewed the room. No excuses here. […]
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