The Startup Selling Blog

In this episode of the Startup Selling Podcast, I interviewed Steve Benson. Steve is the Founder and CEO of Badger
  In this episode of the Startup Selling Podcast, I interviewed Ernest Owusu. As the Sr. Director of Sales Development
  In this episode of the Startup Selling Podcast, I interviewed Doll Avant. Doll, Founder and CEO of Aquagenuity, is
In this episode of the Startup Selling Podcast, I was interviewed by Adam Springer.  Adam has been the first salesperson
What Should My Startup be Doing Right Now When it Comes to Sales? GROW. Because that’s what your competitors are
In this episode of the Startup Selling Podcast, I was interviewed by Joseph Fung.  Joseph is the CEO of Uvaro,
In this episode of the Startup Selling Podcast, I interviewed Latane Conant. Latané was instrumental in aligning sales and marketing
This is an uncomfortable conversation, and that's why I'm doing it.  Over the past two weeks, I've been watching and
In this episode of the Startup Selling Podcast, I interviewed Carson Conant. Carson Conant is the CEO and Founder of
It is rarely going to be a first or second-level connection. You will probably need to work through several layers.
  In this episode of the Startup Selling Podcast, I interviewed Aaron Krall. Aaron Krall helps SaaS companies drive more
  In this episode of the Startup Selling Podcast, I interviewed CEO at Chorus, Jim Benton. Jim joined Chorus.ai as
How do you get back into a flow after time away from an important project or initiative? I see it
Question: What’s the most effective method for “outbound” sales of SaaS products? Answer: Good points from Jonathan, though I would label
  In this episode of the Startup Selling Podcast, I interviewed Laura Janusik. Laura Janusik is a dynamic professor, trainer,
Question: Does the salesperson really add value to his customers in B2B sales? Answer: Absolutely, assuming the salesperson is a good salesperson.
Question: How can I avoid getting a short, yes/no answers? Answer: If you manage the sales process question, there is
In this episode of the Startup Selling Podcast, I was interviewed by Business Coach and Mentor, Jason Everett. Jason Everett
Question: Or is it just another sales job. Answer: Every sales job is different. Your product is different, your target market
  In this episode of the Startup Selling Podcast, I interviewed best-selling author, and coach, Brian Robinson. Brian Robinson is
Question: Obviously, this depends on the market, product, etc. but generally speaking, how do SaaS companies land that first “big
In this episode of the Startup Selling Podcast, I was interviewed by Neil Fontenot.  Neil is an entrepreneurial and versatile
  In this episode of the Startup Selling Podcast, I interviewed CEO of Chili Piper, Nicolas Vandenberghe. Nicolas started his
  In this episode of the Startup Selling Podcast, I interviewed entrepreneur and Founder of Lead Cookie and Content Allies,
GROW. Because that’s what your competitors are doing. Over these past 6 weeks, I’ve coached and talked with over 100
In this episode of the Startup Selling Podcast, I interviewed President and COO of Aspireship, Christine Rogers. Christine is a
I write a lot about sales and startups and making relentless forward progress. I run ultramarathons, and it might seem
In this episode of the Startup Selling Podcast, I interviewed author and CEO, Chris Spurvey. After consciously choosing entrepreneurship as
1. Don’t believe everything you think. 2. Relationships first. 3. There’s no such thing “All” and “Everyone” 4. Christmas was
https://www.youtube.com/watch?v=SKMO2vdGKu0&feature=youtu.be  We’re two weeks into the “Outbreak of Volatility,” and I’m reading posts every day that say – “There’s so
1. Don’t believe everything you think. 2. Relationships first. 3. There’s no such thing “All” and “Everyone” 4. Christmas was
      Question: The specific use case is SaaS sales but could be related to any sales process. There
I laid in bed this morning, vacillating between conscious states for nearly 40 minutes before I pulled myself out from under the
“A startup is not a smaller version of a large company.” – Steve Blank This goes for the sales funnel.
A huge challenge in running a startup is the isolation that goes with it – building strategies, figuring out to
I’m a planner. Months ahead of my ultramarathons, I search for race reports from past years. I research the course
No more $10 ice cream sandwiches. It’s been two weeks since I finished the Tarawera 100 – a 100-mile ultramarathon
It’s time to stop being a reader and start being an implementer. One of the most challenging aspects about building
Think of each of these three systems as dials to your startup’s sales process. Your job is to turn these
The key measurements to track are: Price Per Customer: As you continue to establish your product’s worth to each new
This is the development and implementation action plan with your target customer to move them from their purchasing decision to
“This is why we do what we do, right? The entire sales process from lead generation to product demos to
Clarity: Clarity in your sales pipeline means that you know all the steps that you need to take with your
  I’m 10 days from my next ultra-marathon — the Tarawera 100. The locals refer to it as “the miler…”
Where are you with each sales opportunity?  When is the next step in the sale? This is important because your
Your company’s process for moving your qualified sales opportunities through your sales pipeline. Think of this as your “sales map”—all
Top-of-the-sales-funnel work is focused on generating qualified leads through daily marketing and sales activity, such as the following. • LinkedIn
 Moving your qualified leads through your sales pipeline requires that you have a clear strategy for taking customers from qualified
Zach Stein joined me on my podcast, describing the decision-making frameworks he used as CEO at Osmo. (Check the comments
Lead Development Rate: The rate at which you are generating leads for your target market. Depending on your capacity, time
A master plan that describes the regular activities that you and your team deploy on a daily, weekly, and monthly
“At the earliest stage of your company when you’re finding your first 5–10 paying customers, those first customers should come
  I’m two weeks from the Tarawera 100-miler and I’m asked all the time – “How to do have the
The three phases of the sales funnel are listed here.  1. Prospecting Plan of Action: This is where you’re finding
“The scale from “complete sale” backward might look like this.  1. Full implementation  2. Partial or phased implementation  3. Pilot
“The first principle for a successful pilot is to keep it small and short— as small as possible and as
“Think about a new show on TV – the television network won’t know how the audience will respond until the
  In this episode of the Startup Selling Podcast, I interviewed Refract Co-Founder, Richard Smith. Richard has over ten years
“Running the pilot program allows the customers to see their problems being solved, thereby earning their trust in your product
“Even if your sales prospects love your product and your approach to solving their problems, they just don’t trust you.
“You have probably noticed in some of your early selling that the sales cycles for selling to large companies can
“If you’ve been selling your product for any amount of time, you’ve gotten to a point where you’re juggling multiple
By first implementing our product on a small scale in an actual working environment, the customers can see how it
  In this episode of the Startup Selling Podcast, I interviewed Refract Co-Founder, Richard Smith. Richard has over ten years
“This version of an implementation plan is more specific and is more representative of a functional work plan that your
The 7x1 framework also future paces the prospective customer about the additional people and resources that will be needed to
The past is the past – Startup Lessons from the Trail If you've watched my videos lately you know that
The 7x1 framework is designed for earlier stages in the sales process. As soon as you have someone who is
  I just signed up for my next ultra marathon – it's in February down in New Zealand. This past
"There are a couple of ways to construct your implementation plan. The first is less formal and designed for use
  In this episode of the Startup Selling Podcast, I interviewed TaskDrive's, Chief Revenue Officer, Mark Colgan. Mark has over
“In the sales world, too often we hear about “closing the sale” and “getting to the finish line.” Guess what?
During the sales process, your prospects are asking themselves (sometimes you) questions about product features and functionality and also asking
When selling your product, you should be able to show at least a 10x return on investment (ROI). In many
“Dude – Are you good?” This kid was 8-years-old and he needed to know.  This was serious business – a
Once you’ve identified what problem your product solves, companies will buy answers to those problems.  Consider again the question from
“Have you ever had a situation where you know you’re talking with the right buyer at the right company who
This step is important, because it’s an accumulation of a few of the previous steps. By accessing your prospective customer’s
Early in the sales process, you’ll likely communicate rather formally with your prospect via email, and the responses might be
“A second milestone that I like to use for larger enterprise sales is the signing of a nondisclosure agreement (NDA).
This is exactly the way it sounds—you give your prospective customers a little bit of work to do to gauge
Think of these checkpoints and milestones as metrics, signals, and indicators that you’re advancing each sale. These vary across companies
  In this episode of the Startup Selling Podcast, I interviewed former CEO of Osmo Systems, Zach Stein. Zach is
“In this case, when the prospect asked you to “circle back in a week to set up a demo with
Think about your most recent sales call or meeting with a prospective customer. Got it in your mind? Now, answer
“Creating a standardized list of checkpoints and milestones in your sales process allows you to establish repeatability. Over time, as
https://youtu.be/dfxcMgJ2QAA My son was having a rough morning. He was awake at 5:07am (which is better than the 4:45am wakeup
In this episode of the Startup Selling Podcast, I interviewed keynote speaker, sales coach, and author, David J.P. Fisher. David
Reason 1: Measuring Progress “Often, it’s hard to be objective because we have so much enthusiasm about our product and
“Think of the sales process as knowing the checkpoints and milestones in your sale or knowing when the next step is in
What we need to do is develop a system that identifies checkpoints and milestones along the way for each sales
“One of the toughest challenges in enterprise sales is balancing the customers’ buying process as compared to your sales process.
During implementation, focus early and often on the seven Rs of customer success.These are: 1. Reconfirm: Give your customers confidence
The transition from ‘resolution of concerns’ to ‘implementation’ is often subtle. The reason it can be subtle is that we’re
In this episode of the Startup Selling Podcast, I interviewed Sarah Tuneberg, Co-Founder and CEO at Geospiza. She leads an
“In the resolution of concerns stage of the sale, you’ll receive objections about your product, capabilities, and company. If you
“Before showing your product in the business demo, make sure to collect all your findings and gain agreement from the
“The two biggest mistakes most salespeople make in the ‘Recognition of Needs Analysis’ stage are these: 1. Showing a product
The second stage of the sale is ‘evaluation of options’. Just like the name of this stage indicates, this is
“Asking the right questions, the right way, is critical in the recognition of the ‘needs stage’ of the sale.  Confirm-Ask-Explore
“As a startup, you’re looking for “innovators” and “early adopters” as your first customers — companies and executives actively seeking
  In this episode of the Startup Selling Podcast, I interviewed Oscar Santolalla, Author and Sales Engineer at Ubisecure.  Oscar
"Either your customer is aware or unaware that he or she has the problem that you solve. If your prospective
“Recognition of needs, the first stage, is exactly that—analyzing the prospective customer’s need. Your job as a seller is to
Neil Rackham and his book, Major Account Sales Strategy, influenced much of what I’ve learned about the stages of the
"Managing your sales pipeline can be a frustrating process, especially when you’re relying on the buyer’s process for buying. The
“It’s unusual that a single person is going to be the person who is going to make the final decision
“Whatever price you share will seem expensive or inexpensive, because the buyer has no benchmark or relative comparison. That’s why
“All that needs to happen is a quick conversation with my manager,” or “Send over a proposal so I can
“Well, look, how do you price your product, or what are some of the factors that go into pricing?” That’s
  In this episode of the Startup Selling Podcast, I interviewed Brett Gilliland, Co-Founder & CEO at Elite Entrepreneurs. As
As you are working with each buyer and stakeholder at your target customer, map them to the buyer-problem qualification diagram
The Product Champion is your coach and cheerleader. He or she is the person who is internally helping you to
“At Blend, I was selling early versions of our product to the top 50 mortgage lenders in the US. Most
Relentless Forward Progress — Lessons from the Trail Cuddled in a sleeping bag around me in the back of my
“The Technical Buyer is the buyer, or buyers, who have a particular domain expertise within their company. Their job in
In this episode of the Startup Selling Podcast, I interviewed Joe Curtis, Chief Operating Officer at Pango Group. Joe expertly
“The Economic Buyer is the person who will write the check—the person whose budget provisions the purchase. Depending on the
The User Buyer is the person, or the team of people, who will use your product every day. Depending on
“When selling enterprise solutions, such as data, analytics, and consulting while at CoreLogic and large-scale enterprise software at Blend, I
“Ever had a situation in which you’re talking to new prospects and five minutes into the conversation, they ask, “This
In this episode of the Startup Selling Podcast, I interviewed Jason Bay, Chief Revenue Officer at Blissful Prospecting where he
“All that needs to happen is a quick conversation with my manager,” or “Send over a proposal so I can
“As you’re engaging with your prospective customers, most of the people who you encounter aren’t buyers. They might think of
Many companies in various industries probably suffer from the problem you solve, and the more you search for the problem,
You might not realize this, but you have a distinct advantage right now as a startup—you don’t need that many
If you’re unsure of the answer to this question, talk to people. For example, find people on LinkedIn and at
Today’s guest is Leah Chaney, CCO, and Co-Founder at BetterGrowth. Leah is a Customer Success pioneer with almost two decades
“Think about Amazon. Before it sold lawn furniture, pet food, and everything else under the sun, it started with books.
Last night, I got to thinking about all of the “life” I have outside of work every week a partner,
Assumedly, you started your company because you found a specific problem that the market failed to address effectively. And, oftentimes,
Now . . . here’s the thing. Narrowing your market can take some time. It was really hard in the
In this episode of the Startup Selling Podcast, I had the privilege of sitting down with Dan Martell. Dan is
The Q Framework uses seven key questions to help you identify exactly where you are with every sales opportunity and,
In this episode of the Startup Selling Podcast, I had the privilege of sitting down with John Messina. John currently
“Whether a startup leverages investor capital or reinvests its own cash flow, once repeatability is established, the startup is ready
“By now, you’ve probably identified a couple of places where your startup is struggling right now. Maybe you’re in the
“The key objective of the ramp-up stage typically is all about reaching $1,000,000 in annual recurring revenue (ARR). This is
Have you ever had a conversation with new prospects and feel like you’re talking past your customers, not talking with
“When I first speak with a startup entrepreneur or CEO, I like to ask, “What problem are you solving?” Frequently,
Every time I tackle the next big challenge, I want to feel SANE – Scared. Anxious. Nervous. Excited.  Feeling these
  In this episode of the Startup Selling Podcast, I had the privilege of sitting down with master storyteller and
“While at Altos Research, I was working on a sales opportunity with one of the largest investment management firms in
  In this episode of the Startup Selling Podcast, I had the privilege of sitting down with another guest from
In this episode of the Startup Selling Podcast, I had the privilege of sitting down with Jonathan Soares. Jonathan is
If you want to grow your startup and grow as a person, everything HAS to change. But the question is
  In this episode of the Startup Selling Podcast, I sat down with Alex Berman. Alex is the chairman and
In today’s guest episode I had the privilege of sitting down with CEO and Founder Shawn Finder as we discussed
We have a first in today’s episode! It’s our first returning guest. Joining me on the show today is Marylou
If you’re in the FinTech space, you’ve probably heard about Blend’s recent Series E funding round. I was fortunate enough to
In today’s podcast, we have with us Erik Jacobson and Jonathan Barshop with BeMyGuest.  Erik Jacobson spent three years learning
I ran a sales training yesterday, and I walked the group through an exercise called “Buyer Mapping” and I wanted
Today’s guest is Paul Rush, founder of Substantial – a digital design agency based in Seattle, Washington. Substantial is a
Today’s episode is a very special edition because it relates to my personal life and the lessons learned from it.
In today's podcast, we have with us Kelly Del Curto, Director of small business and corporate sales at Lever, the
In today's episode Stephen and I will be discussing 'Live Events' – why should you run live events for both
This weekend, I came across a 2018 study published in Science magazine – "Prevalence-induced concept change in human judgment,” by David E. Levari,
You push and you push to make your startup grow. But are you thinking about the effects you’re having on
[This article is part of a series in which I’m sharing my Startup Lessons Learned from a 100-mile ultramarathon I
[This article is part of a series in which I’m sharing my Startup Lessons Learned from a 100-mile ultramarathon I
In this episode, Stephen and I discussed the importance of consistency and defining the importance of Discipline vs Motivation. Discipline
[This article is part of a blog post series in which I’m sharing my Startup Lessons Learned from a 100-mile
In a recent podcast, we spoke to Patrick Campbell about how to create a pricing strategy. This article summarizes some
Tracking can make a huge difference to startups. This article summarizes a recent interview we held with go-to-market operations expert
As a startup founder, you have undoubtedly dealt with a big issue… Your business has started to grow and you
Sales leaders may find themselves struggling to get their teams to execute an effective cold emailing strategy. In a recent
When was the last time that you sat down and had real conversations with the people on your team? As
Are you tracking your deal quality? What about pipeline stages? Tracking can make a huge difference to startups. In a recent
Sales experts around the world usually struggle with the concept of cold emailing This is very understandable, as it is
The process is the process!  In today's episode of the Startup Selling podcast, we did a Daily Dose edition. Stephen
Can you write an effective 125-word sales email? Data shows that 125-word emails yield a 51% response rate. Surprised? Email
On one of our weekly coaching calls yesterday, a client shared how they were struggling to convert their inbound leads
  Today's episode is a little bit of an experiment. Every month I run what's called a Live Sales Q
I remember one particularly cold, gray January day, sitting in a conference room atop a Manhattan high-rise while I was
Most of the time, I’m all about systems, efficiency and predictability. But sometimes hustle is just something you gotta do.
I did a 50k trail race this weekend.  I know… I know… It’s just what I do… My wife tells
If I was leading sales at an enterprise/B2b startup, there’s one thing I’d be hammering to my team this month
It all started so positively.  The prospect was excited to talk after they filled out the “I’d like more info”
“The real secret to growth hacking is repeated experiments.” - Howard Kingston Today’s guest is a Digital Marketing Expert and
It’s all come to a head. It’s all too much to handle. Too many “we gotta do this” to-dos on
This episode is going to be more of a human to human conversation. As an entrepreneur, you're always expected to
Welcome to another episode of the Startup Selling Podcast! In today’s episode, we have Andy Mowat, the VP of Growth
Welcome to another episode of the Startup Selling Podcast, in today’s episode we have Alex Goldfayn. Alex is a global
Welcome to another episode of the Startup Selling Podcast. Today’s episode is a bit different because there’s no special guest.
Hiring any salesperson too soon. If you've yet to acquire paying customers, then it's too soon. You're still in Customer
Welcome to another episode of the Startup Selling Podcast. Today we have Matthew Harrell as our special guest. He is
Welcome to another episode of the Startup Selling Show - Talking Sales with Scott Sambucci... in today’s episode we have
Salespeople are masters at taking the right actions, listening to customers, asking questions, and implementing a clear strategy. Most of
Do you spend a lot of time and effort building the perfect demos? ….Only to get: “This looks pretty cool,
1) Configuration & Implementation, 2) Platform & Users, 3) Professional Services 1 - Configuration & Implementation - This is all
Startup Selling
“The prospect asked me a question [or a bunch of question...] via email about... Price, Product, Integrations, timing, etc. etc.
Build a PIT Crew – A Project Implementation Team Most of all, get your customer ACTIVELY involved – give them
    Welcome to another episode of the Startup Selling Podcast, in today’s episode we have Brandon Bruce the Co-Founder
You need not attend. Simply go to the event website and find the speaker and attendee list. These people are
You need a team. And unequivocal support from your loved ones. The more I prepared for this swim, the more
You’ll be shocked by who’s willing to help you. I needed some help finding a kayaker, and Tom found Kathy
Take it one stroke at a time. When you’re starting a 10.5 mile swim, it’s easy to think about the
You start in the dark. “Meet at the dock at two o’clock and we’ll start the swim at three,” Tom
It is rarely going to be a first or second-level connection. You will probably need to work through several layers.
In today’s episode of the Startup Selling Show we have Niko Hughes. Niko is the Co-Founder and COO of SDRemote.
Justin Vandehay, along with his brother, Jeremy, Co-Founded Disco. Disco is a software company focused on helping teams appreciate each
In today’s episode of the Startup Selling Show we have Xan Gentile. Xan is the Head of Account Management at
Today’s guest is David Dulany, he’s the CEO and founder of Tenbound, which is a consulting and training firm that
Let's do this! 3 more sleeps until Monday's Startup Selling Sales Intensive.
Today’s guest is Brian “I Help Startups Grow” Manning, he’s the Head of Growth at PatientPing which is a company
Today we have Kris “Speedhunter” Duggan on the Startup Selling Podcast. “If you’re not a sales-oriented founder, sales is a
On today's episode, I chat with Tim Phebus. Tim is an expert in financial planning and helping individuals, families and
Today's guest is Wayne Herring. Wayne is an expert on coaching business owners on how to build, grow and manage
How do you get back into a flow after time away from an important project or initiative? I see it
Last month, I ran the Zion 100 – a 100-mile ultra marathon in the Southwest Desert near Zion National Park.
Growing your startup from idea to IMPACT, and why hustle & hard work isn't enough.
The Q FRAMEWORK: The 7 Questions to Gain More... CLARITY, CONTROL & CONFIDENCE in your Startup's Sales Process.
Episode 7: What are your Constraints?Why Hustle isn't enough... LIVE Sales Q&A with Scott Sambucci
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Live Sales Q&A Session #7: The 4 P's to The PERFECT Product Demo
My guest David Cichelli is the leading expert when it comes to sales compensation. His book - Compensating the Sales
This episode of the Startup Selling Podcast focuses on how video affects the sales process. We talk about how to
Session #6: LIVE Sales Q&A with Scott Sambucci Topic: Building Your Sales Team
Session #5: LIVE Sales Q&A with Scott Sambucci
Just one week to go before the Startup Selling Sales Intensive in SF. Here's what you can expect from me,
Badger’s tag line is “automating busy work for outside sales reps to save ten hours a week.” Badger is #1-selling
Episode 4: LIVE Sales Q&A with Scott Sambucci (FYI - camera set up in the first 20 seconds... 🙂 Today's
Are you willing to get uncomfortable? Do three things you can do TODAY to make your company, or yourself, better.
Today’s featured guest is Scott Sambucci--your podcast host and Sales Geek extraordinaire. He has spent more than two decades building
Ask Scott: Live Sales Q&A with Scott Sambucci Installment #3: Live From Dreamforce in San Francisco
Ask Scott: Live Sales Q&A with Scott Sambucci Episode 2 Topics: 1. Outbound Prospecting: My outbound prospecting emails & outreach
John Roberts founded Successly in 2016, a company dedicated to helping Customer Success teams make a big impact. John recently
Ask Scott: Live Sales Q&A with Scott Sambucci
A Special Message for my friends at the TINC Program about Monday's Startup Selling Workshop
Got a Sales Question? Then join me for "Ask Scott: Live Sales Q&A with Scott Sambucci" on Wednesday, October 25th
FAQs: The Startup Selling Intensive on Oct. 16th in San Francisco
Question: What are the typical top sources for the first $100k of revenue for customers in early-stage SaaS companies? Answer:
3 Reasons Why You Should Only Run PAID Pilots With Your Prospects (Hint: if it's not paid, it's just a
Question: What's the most effective method for "outbound" sales of SaaS products? Answer: Good points from Jonathan, though I would
At the Nordic Innovation House
The Startup Selling Workshop & The HealthTech Nordic Community
Question: As a consultant, how can I improve my presentation skills in front of an executive audience? Answer: Certainly not
Handling Objections: Those pesky last-minute questions from your prospects...
Prepping for "The Big Meeting" - One key trick to make the most of your time
Question: Product Marketing: We are an early stage software company and our solution falls at the intersection of a couple
Remember your progress, because it matters.
Question: What do you like most about networking with people? Answer: That I learn something new from every conversation, even
Question: What is the ideal structure of a web marketing team in a mid-sized B2B company? Answer: As small as
Question: What are the basics of marketing a B2B product online? Answer: Find your voice. It used to be that
"What's the best way to convert sales leads from our trade show booth?"
"What do I do if I can't access to the final decision-makers on the sale?"
Question: I am new to technology sales. As an offshore enterprise software services vendor, how can I effectively answer the
The 3 Key Elements to a Product Demos That Sell
"What's the best way to plan out my weekly sales focus, especially when I've got the rest of the business
The 4 Key Questions to Build Your Sales Process
"Is it too early to set up a Reseller Program for my startup?" In helping clients build their 100-Day Sales
Question: I'm going to run a startup, but I am struggling on whether to go full-time or do part-time. I
Question: Should early stage startups worry about generating revenue? Why or why not? Answer: Yes, absolutely, and as early in
The 60-Day Sales Sprint: Why you need to reserve your spot for the "Sell Your Way to Series A Workshop"
Question: Is LinkedIn a worthwhile networking tool? Answer: Yes, depending on your definition of "networking." Personally, while I always enjoy
Sales Lead Qualification: The 4 Ps of Problem-Prospect Fit Lead Qualification is one of the most important and challenging parts
Question: What are some solid ways to do customer development for a startup? Answer: On the tactical side, I developed
Question: Should I accept people's invitations on LinkedIn who I don't know but they have a pretty good profile and
Question: What are your top sales objectives in 2017? Answer: My top sales objective for 2017 is to 3x REVENUE
Question: Does it usually revolve around a level of revenue, number of salespeople, number of total employees, or something else
Question: We just launched our blog for a new social bookmarking platform for Apps, SaaS and Tools. I'm trying to
Ahhhh!!!! I cannot STAND this...
Question: What are the biggest challenges and inefficiencies you see in enterprise sales? With a focus on business to business
Question: Everyone has a CRM of some sort but I'm looking more for a piece of software that would allow
My sister scored tickets to last night’s the Portland Timbers match. Despite what I knew would be a fun and
Question: My skillset is in sales/bizdev. For our new startup, is it best I stay focused on just that or
Question: What are the best tools you use in terms of ROI when you want to increase your sales? Answer:
Question: What are some generally overlooked costs aside from SEO that are likely to blindside a first time startup? Answer:
Question: What are the best tools you use in terms of ROI when you want to increase your sales? Answer:
Question: Does the sales person really add value to his customers in B2B sales? Answer: Absolutely, assuming the salesperson is
Live from Atlanta Tech Village, teaching a Startup Selling Workshop, all about Pilot Programs for the Atlanta Bridge Community startups
Live from Atlanta Tech Village, teaching a Startup Selling Workshop, all about Pilot Programs for the Atlanta Bridge Community startups
Question: What are the main dynamics driving the accelerated scaling of SaaS startups? As manifested by higher valuations / multiples.
Question: I'm going to run a startup, but I am struggling on whether to go full-time or do part-time. I
Question: What are 3 things you would like to change about your sales process? Answer: [Thanks for the A2A!] You
Here's backstage look of my final prep for The Bridge Community Atlanta: http://bridgecommunity.com/ If you're joining me for this workshop
Kari Thor Runarsson, CEO & Co-founder of Authenteq Malin Weiss, CMO at Speedment:     Isaac Szymanczyk, Principal and Creative
Question: Is telesales a good approach for B2B startup sales? Answer: Think “inside sales” instead of “telesales,” and it’s a
Question: I've just started going out and seeing customers and realised that I need a script to maximise the information
About Allbound: Problem & Solution Definitions: Channel Partners vs Referral Partners vs Co-Marketing Partner vs Reseller vs Affiliates Listen to
Question: How can I prove my sales ability to a potential employer if I don't have a sales background? Answer:
Question: I'm new to SaaS sales and I am seeking advice on how to best find/contact IT managers and their
The Startup Selling Workshop: Sell Your Way to Series A In this video, Scott Sambucci describes The 4 P's to
Question: I work in a very big company with dozens of products, we run many campaigns every year and I
This episode of the Startup Selling Podcast focuses on cold email strategies and best practices when hiring and developing an
Question: What can I learn by working in a B2B sales organization? I am not involved in selling and have
Let's do this! The Startup Selling Workshop starts tomorrow @ 9:30am One last check in from our venue - PARISOMA
Question: A lot of fast-growth SaaS startups seems to focus on smaller companies first (examples include Salesforce, Hubspot, Marketo, etc.).
Question: How can I avoid to get short, yes/no answers? Answer: If you manage the sales process question, there is
Question: What is the best CRM for a startup/ business? Answer: Thanks for the A2A. Please note that my answer
Dan Waldschmidt is a best-selling author, motivational speaker, and business strategist. He’s been a successful entrepreneur, a failure, and a
Question: What are the key success factors (like simplicity vs complexity, usability, marketing,  pricing, buzz etc.) for SaaS products? Answer:
Question: How many cold calls should a top notch sales person make in a day? Answer: The short answer is:
In San Francisco and on the move... What are you most excited about in May?
That's a wrap in the Startup Selling Workshop with the TINC Program! Clarity. Control. Confidence.
Startup Selling @ Stanford University Spending the day with Nordic country startups Teaching three sales models today: 1. The Q
Question: The sales cycle with enterprise software is typically long. Unless the product being sold is unique, it will be
Question: We're seeing major lag times with large customers from the time we have a "handshake" agreement and when our
Question: I was recently offered a quota of $8k of recurring revenue per month in new business, each month, and
Let’s get right to it… 1 - ANNOUNCEMENT: FULL-DAY SALES WORKSHOP Do you need to… … Qualify your Leads into
Question: Also, what are the biggest risks in hiring a salesman too early at your startup? Answer: Hiring any salesperson
Question: Or is it just another sales job. Answer: Every sales job is different. Your product is different, your target
Question: We're laying out a plan for 2014. We'll do $500 thousand in revenue in 2013 with an aim to
Question: Companies like Gilt Groupe and Fab drive a sense of urgency around purchasing in that if you don't buy
Question: How can a small and resource-constrained SaaS enable adoption at enterprise-level without spending (much) time or money? Answer: Yes,
Need an immediate boost in your LEAD CONVERSIONS? Cool. I’m hosting a LIVE SALES TRAINING this week. Click here for the details, or
Question: I generate B.A.N.T. qualified sales leads for IT firms via cold-calling/e-mail marketing. As a recent college grad, I do
Question: You can only choose three. I have read a lot about how psychology is important for sales, but never
Question: I've read all of Aaron Ross's (great) content (book + videos) as well as a lot from Jason M.
It’s the last day of Q1. Do you know where your sales are?   I just wrapped up a round
Question: The faster you hire the quicker you can grow your revenue (in theory). However, it can be a danger
Question: I have had an in-person interview with a web/mobile analytics company in San Francisco, and they want to bring
It’s official. I’m a slacker. It’s been more than two months since sending out my so-called weekly “Friday Four.” The
Question: I'm wondering if offering something like a 50% rebate, available only at launch time would be a good idea
Question: What are some rules of making successful follow up calls to prospects? Answer: A few of concepts: Continuation vs.
Question: Obviously this depends on the market, product, etc. but generally speaking, how do SaaS companies land that first "big
Question: What are some rules of making successful follow up calls to prospects? Answer: A few of concepts: Continuation vs.
Question: I've worked at the same company for the past 8.5 years in various management/consulting roles and have done fairly
My bonehead mistake & what you can learn from it... Yesterday, I did something REALLY stupid – I got emotional
Question: I'm looking for a little detail on how best to approach and/or reach-out potential customers without coming across as
Question: We do a two-week free trial for our SaaS app and really want to hold to that length. Often
Marylou Tyler is the author of Predictable Revenue and Predictable Prospecting. She has worked with a number of co-authors and
Question: I want to treat this as my own business (as I get commission based on sales) and build it
About this episode: Dionne Mischler is a sales expert. She is the CEO and Founder of Inside Sales and by
Question: How do I become a better salesperson? Answer: Be mentally and physically fit. Subscribe to Audible.com. Listen to books
The 7x1 Implementation Plan: A Simple Framework for Sales & Customer Success
Question: I'm currently 25 years old. About 2 years ago (at the age of 23), I quit my job and
Question: SaaS Marketing: What are the best customer engagement strategies when it comes to product's adoption? There's a gap between
Is there a "right" way to use LinkedIn for sales leads? Using InMails vs Connection requests from live events and
Question: How do I train for an Ironman with the goal of finishing in 11 hours and 50 minutes? Answer:
Sell First. Market Later. Why "Demand Gen" is a waste of your startup's time... Think: Motive --> Metrics --> Message
Question: How hard would it be to start a sea cargo business if money to buy cargo ships were not
Improving Your Product Demos with the "Color Advance" Improv Game
Question: What are the most essential differences between sales officers/ account managers/ key account managers and a sales manager? What
Heading on stage in 3... 2... 1... Live from San Diego and The Bureau of Digital Owner Summit Let's talk
Question: We are hiring inside sales reps with a base of $45K and OTE of $90K. How do we handle
Question: The specific use case is SaaS sales but could be related to any sales process. There has been a
Question: Every contract is different but, in general, do enterprise software and SaaS companies typically set their contracts to automatically
Question: When hiring for a low-level B2B sales position that doesn't require previous sales experience (i.e. appointment setter, intern, sales
(I'm assuming that we are discussing an enterprise-wide SaaS platform or service that is priced at $25K-100K+ per year, or
Question: I'm a 21 year old that lives in silicon valley. My passion is business and everything that revolves around
Hiring ahead of growth... #enterprisesales #startupselling SaaSTr Conference
Louis Jonckheere is Co-founder and Co-CEO of Showpad. Showpad activates millions of pieces of content for over 850 companies around
What sales questions do you have? I'm at the 2017 SaaStr Annual conference today!
Are you selling to the right customers?
Doing lots of outbound? Follow this Batch & Plan Approach
A sneak peak behind the scenes.... just a few days before our Startup Selling Workshop: Sell Your Way to Series
Is your enterprise startup on the Ramp to Repeatability?
Lauren Bailey has been voted "Top 25 Most Influential Leaders in Inside Sales" by The American Association of Inside Sales
Is your enterprise startup grinding through this "sales thing?" Get out of Sales Purgatory and on your 10x Ramp to
Can I still say “Happy New Year?" I mean, it’s still January and this is my first email to you
I laid in bed this morning, vacillating between conscious states for nearly 40 minutes before I pulled myself out from under the
I wrote about working in sprints last week. I think the same goes with workouts in whatever training you’re pursuing.
I failed this morning. I knew last night what I was going to write about. I devoted part of my Morning
Accomplishing bigger outcomes requires the completion of small tasks. When you “Schedule Everything” and “Make Time,” you can complete at least
Last night's SaaStr Speaker Series event  – “The Real Secrets to Happy Customers & to Making More Money” – hosted Byron Deeter
You’ve got to make time for what you want to do. Then schedule it. (See yesterday’s post – “Go Farther
Working in "Sales Sprints"
In Friday’s post – “10 Strategies To Do More, Be Happy & Surprise Yourself” – I wrote: If you don’t
Yesterday, I wrote about being “deliberately emergent.” In that post, I talked about the foundations and structure in my life that
I’m not a resolution kind of guy. If I really want to do something, I’ll do it whether it’s January 1st
1 - Got a BURNING Sales Question? Cool. I like questions, especially sales questions. Sign up for... “The Burning Sales
The "Go Live" Roller Coaster - Don't worry if you puke, just be sure to smile for the camera...
A sneak peek... The Startup Selling Boardroom
Next Year Starts NOW! Your Insights, Actions & Questions from Live Training
Walk Your Customers Through the Sale
New office, New Beginning
Has it already been a full week since Thanksgiving? The leftovers are long gone but I’ve yet to work off
This was a real question from my 4-year-old son last week… #honesty We spent Thanksgiving Week in the City of
Build Your Close Plan #startupselling
Ever hear - "Send me a one-pager?" Here's what to do about it #startupselling
Big news! I’m excited to announce a LIVE webinar for you - “Next Year Starts NOW! Proven Strategies to Fill
Most importantly, thank you to the veterans out there for your service to our county. It’s certainly interesting times, and
Mia Paulus is the Founder & CEO of The Admin Center. I’ve worked with Mia over the years and The
Much goodness for this week, so let’s get right to The Friday Four… 🙂 1 - Why Free Trials Suck
Christien Louviere is a Brand Coach and the Managing Partner of SellPersonal where he helps CEOs fix their marketing problems.
I got out of the building for The Lean Startup Conference
The Lean Startup Conference: The Innovator's Breakfast
Live from Stanford - The Startup Selling Workshop with TINC
Why Free Trials Suck for Your Enterprise SaaS Startup
About this episode: Gina Danford is a business coach and owner of Red Zebra Coaching. We talked about the operational
About this episode: Chris Combs is the Co-founder & COO at LinkSquares. In this episode, Chris talks about his experience raising
One Week to Uberman: Productivity & Time Management Ideas
I’ve been experimenting with Facebook Live - it’s kind of like a podcast and radio show smashed together. Check out
I swam 10.5 miles across Lake Tahoe Sunday morning, from Cave Rock to Emerald Bay. It’s a course that Tom,
  1 - GOT A BURNING SALES QUESTION? Join me next week on Facebok LIVE! on Tuesday, July 5th @
Focus on Now now. Worry about Later later. As a startup founder and team, you have a scores of priorities
Installment #14: My podcast interview with Lincoln Murphy, Prospecting Target Buyers, Pricing Your Pilot Programs and Product Demos. It’s been
"Desired Outcome is the Key to Customer Success." -Lincoln Murphy Lincoln Murphy helps you make your customers wildly successful. He
This week's topics: Product Demos, Dealing with Dead Sales Leads, SaaS Pricing Strategies & List-Building 1 - PRODUCT DEMOS: Are
I'm a "list person." I make lists constantly - in the mornings as I'm planning my day, on trains, on
The Friday Four, Installment #12 awaits you below - Sales Prospecting, Asking Customers for More $$, Pick up the Phone. Read
Startup Sales Prospecting Good work! You're off and running with your sales prospecting work for your startup: You’ve built your
Startup sales means finding your first paying customer, then ten more. Here are five (5) laws of the startup universe
Sales Prospecting & Your Sales Funnel Yep, I bet you get shivers just thinking about it. Every startup CEO and salesperson
Here we go with Installment #11 of The Friday Four - let's talk about sales prospecting, pricing your pilot projects,
“I never knew how the BEFORE and AFTER prep for my product demos impacted the sale." Exactly! April has been
My big focus this month is helping you to plan, deliver, and execute on “The Big Meeting” - you know
This month with my Startup Selling members, our focus is on how to plan, deliver, and execute on “The Big
Installment #10 of "The Friday Four." Throughout the month with our Startup Selling members, we’re focusing on the “The Big
The Startup Selling Podcast is brought to you by SalesQualia. If you’re a startup looking to Find Customers, Grow Revenue
Today's Monday Morning Sales Challenge is all about "The Big Meeting." You know the one - the Big Demo, the
It’s April 1. Welcome to Installment #9 of The Friday Four... 1 - Podcast Panel: My interview with Donald Trump
This has been a primary topic of reading and research for me lately, and the answers are scary… Really scary…
Yes, of course your prospect loves your product and how you're going to lead them to the promised land. Here's
After one week hiatus, I present to you Installment #7 of “The FridayFour." Want to get The Friday Four sent
If you’re finding yourself getting beat up about your price, it probably means you’re doing something wrong in your sales
It's easy to lament on losses and negative events. My challenge to you this week is to be positive. Focus
Installment #6 - Here we go... Click here to add yourself to the mailing list and have these posts sent straight
After acquiring a few new customers in a row, it's easy to feel like you're in a groove and you've
Installment #5. A podcast interview on selling after the sale, three productivity apps, and a presentation by Dharmesh Shah, founder
Over the past year, I read a couple of books by Brene Brown and Amanda Palmer - "Daring Greatly" and
Four (4) not-so-random ideas to help you find customers, grow revenue & build your sales process...  Enjoy. 🙂 (BTW- if you'd like
You have a great meeting with an early lead - a solid needs assessment conversation or an awesome demo. The
Four (4) not-so-random ideas to help you find customers, grow revenue & build your sales process...  Enjoy. 🙂 (BTW- if
Good news! You have inbound leads. People are signing up for your free trials or free versions or free whatever.
If you're selling to the enterprise, you HAVE to check out my Startup Selling podcast interview with Melanie Wong. Melanie
"A startup is not a smaller version of a large company." - Steve Blank This goes for the sales funnel.
It's easy to fall into the "I've got to show my product" trap. Don't! Challenge yourself to see how far
Every week by email, I'm sharing four (4) sales lessons, ideas, strategies, tactics. Pretty much anything I think will give
Last week in San Francisco, and this week in Seattle. Excited to be working with General Assembly for the first
On the way to San Francisco this morning, I listened to the James Altucher show interview with Daymond John. If you
I'm super excited to be working with PARISOMA Workspace in San Francisco to host my Startup Selling workshop on Tuesday, Jan
The second week of the year is here! Where are you with your 2016 sales plan? If you're off track,
A question I get all the time is - "How should I change my sales process?" Wow. That's a big
A quick post about tomorrow's very live, very virtual event. Details & Details & registration here. Three hours to make
15 total calls: 10 new outbounds 3 calls resulting from previous outbounds and referrals. 2 calls with previous customers The
50 sales calls in 5 days. I bet you can’t do it. They don’t even need to be phone calls.
Is anything more frustrating than sending a follow up to a prospective customer only to get nothing back in reply?
A HUGE thank you to Entelo and especially Vivek Reddy for hosting and moderating our Startup Sales Circle Meetup Group
http://traffic.libsyn.com/salesqualia/Salescast_1-Startup-Selling-Conference-Escorts.mp3 This SalesCast is brought to you by, well, SalesQualia. Check out the Startup Selling Program, a 90-day program focused
Cows don’t know any better. They wake up, they eat grass, they walk along windy, crooked paths simply because some
This week, I responded to an outbound sales email from a software company focusing on customer success. The last line
I was talking with the sales rep from a telephony company yesterday. She said: “We have 100% guaranteed up time. For every
As we walked up to the building, I turned to the account manager and said - “Wow. There are a
The Situation: Big meeting with a C-level executive at the top, top, top of the org chart. We’d been working
A friend forwarded an article to me last night - "10 things LinkedIn won't tell you" - and having spent considerable
The Situation: Big meeting with a C-level executive at the top of the org chart. We’d been working with several
Last night, I tweeted: And received this response: I consider myself a LinkedIn power user. I'm a Premium subscriber and
Let’s look at two emotions that many customers, in both B2C or B2B sales, experience after a purchase - whether
“Just because you're paranoid doesn't mean they aren't after you.” ― Joseph Heller, Catch-22 I’m a paranoid. I did a
I'm traveling this week visiting a very major client and initiating the sales process with future clients (a.k.a. "prospects"). The
Our "Startup Selling: Sell More Stuff" course on Udemy is now live, and it's free. Straight up - choosing a
In "Think Better: An Innovator's Guide to Productive Thinking," Tim Hurson discusses the concept of "wave thinking." Examining a problem
Last night, I sent out an cold "InMail" yesterday to a "D" contact and got a reply. My first reply
Had a very good call block yesterday. My goal was 12 calls, and I hammered out 16. 🙂 An early trend
I failed. I teach clients to set daily goals when I'm teaching clients how to manage their selling days. Yesterday,
Thanks to Atlas Accelerator for the opportunity to present at their Fall 2013 Symposium last night. And a special thanks
“I know that you believe you understand what you think I said, but I'm not sure you realize that what
Check out our upcoming Meetup event Thursday, July 25: Startup Sales Circle with Featured Guest Matthew Harrell, Enterprise Sales Manager
"To be good at sales, you need to be good at dealing with rejection." I remember a call with a
Find your spider. In 1994, Nancy Krieger wrote a landmark paper in the field of epidemiology - "Epidemiology and the
"Force Concentration is the practice of concentrating a military force, so as to bring to bear such overwhelming force against
Think of your target companies as complex systems... ... not just a group of individuals choosing to buy your product
[I first published this post on Quora.com. Because I received such a positive response, I wanted to share here on
Your Product Champion assured you that the budget is there along with the appetite to unseat the existing software that
When: Wednesday, March 6; 5:30-8:45pm Where: Runway San Francisco @ 1355 Market Street, Suite 488, San Francisco, CA Why: Hosted by
Wednesday, January 30: "Selling for the Lean Startup: How to Find Customers and Talk to Them" | 5:30 PM To 8:45
I unhinged the door in our extra bedroom this weekend to move my son's bed there. In the process, I
Attended the Lean Startup conference this week and hosted with Sean Murphy our "Engineering Your Sales Process" workshop there. ReturnPath's George
Who: Sean Murphy, SKMurphy, Inc. | Scott Sambucci, SalesQualia What: "Engineering Your Sales Process" Workshop Where: Lean Startup Conference 2012 When: 2:00pm, December 4 in
From Tom Peters on Twitter last night:  
What is it? Organizations eschew the "optimal" decision for an "acceptable" decision. (Think "satisfying + sacrificing.") How does it relate
This Quora question - "In terms of sales, what are the three most important things to know about psychology?" -
I spend lots of time on Quora answering sales questions because, well, I'm a sales geek. 🙂 And so, I've
Mapping your sales call is essential to successful selling. This week in San Francisco, we offered our in-person "Sales Mapping
(I usually stay close to home talking sales, but was "Asked to Answer" this question on Quora about marketing, so
Questions, questions, questions. Everyone will tell you that sales conversations are a series of questions. You're told to ask open-ended
Before you present your products or hop on a demo, start the sales conversation with questions about the client's situation
"Your such-and-such feature is really a differentiator."  Be careful here - clarify what your prospect means ASAP! Does she mean
Asking your sales team - "Where are we in the sales process?" is different than "What is the probability that
You're proud of your product and the 27 features your developers built. Great. Just know that during your sales demos,
Dad used to tell me - "Make a list. If you make a list, you won't forget anything." Makes sense
The sales process doesn't end with a signed contract, in fact, it may have just started. An enterprise sale may
Before you jump into a standard demo, tailor your presentation to your prospect. If your client is based in the
If you choose one aspect of your sales calls to improve upon, it's your questioning strategy. Play a game with
For example, when a prospect requests a trial of your software before presenting to senior management, ask the prospect -
Last week, Sean Murphy of SKMurphy reintroduced me to The Three-Minute Rule. It's very simple: You can learn a great
[This is an abbreviated version of my complete answer to this question on Quora. Click here for my complete answer.] 1.
Map your sales calls before you pick up the phone - create a "Call Map" and a "Conversation Tree." This
Written in context of general leadership, this post has direct applications to Sales Leadership. Introducing a new product or service
From page 85 of Daniel Kahneman's "Thinking, Fast and Slow": The principle of independent judgments (and decorrelated errors) has immediate applications
Tell me if this sales anecdote seems eerily familiar: After observing the couple so engaged, a salesperson might approach and
First uncover what is really motivating your prospects decision or indecision. If you're considering a price increase to motivate your
Where you sit during your "Big Sales Presentation" matters. Too many times in a group setting, I've watched my colleagues
Me: "I've been thinking about Lasik. What do you think?" Doctor: "You know, I'm mixed. I have a patient -
The Werther Effect is a contagion effect. When a particular event is publicized, the publicity itself leads to an increased level
Described by Daniel Kahneman in "Thinking, Fast and Slow" - A general “law of least effort” applies to cognitive as
What are some rules of making successful follow up calls to prospects? A few concepts... Continuation vs. Advance. This is
When you're blasting through your daily calls, it's impossible to know the psychological state of everyone you're calling. For me,
Yep - it's official. We're now the official organizers of the Startup Sales Circle Meetup Group. What to expect in
Definitely worth taking. With Altos Research, I required our sales team take this eight-week course (along with myself). Really, really,
I spent yesterday at Launch: Silicon Valley watching companies pitch to the crowd and a panel of VCs. Lots of
As an early-stage start-up, your lead tracking process might be as simple as an Excel spreadsheet or the free version
Why? Because: 1. Crap work is crap work because there are poor systems in place that managers must fix within
Cutting deals to win customers? Don't do it.  Read this article from today's LA Times on American Airlines and their
The writing, revising, and proofreading is over.  I've just submitted "Startup Selling: How to sell if you really, really have
Mark Suster authors "Both Sides of the Table" and is one smart dude. He's posted a number of articles are
You might know Hans Rosling of TED.com fame for his presentation with the best stats you've ever seen. And while
Came across an interesting micro-study on pharmaceutical selling from RM Consulting. Think about "message leakage" as the quality and delivery
We're lame - we didn't post to the commonred contest. Yet, here we are with the audacity to ask for
After walking through the sales process with a prospect over four months time, we reached the final evaluation stage.  We'd
Fast forward to 1:10 of the video.  It's the only presentation worth watching anyway (or at least the best one...)
1. The Startup Weekend San Jose organizers: Naureen "Nora" Nayyar, Dutiee Joseph Okafor, MyRoomie Darius Dunlap, Support UX César Salazar
Spent the weekend in San Jose at the San Jose Start-up Weekend.  Why not? Had a couple of product ideas,
Yesterday I received an referral email from another vendor in the industry to one of the "Too Big To Fail"
Gearing up for a conference we attended this week, our sales rep plowed through a list of attendees cross-matched with
Do you spend money on a booth, or should you just do LobbyCon? Go to the events and avoid registration
[UPDATED: 2/13/12] Sales Tenet #9: Be nice. No matter what - always be nice. Why "Tenets"? Just sounds better than
If you're working a conference booth, bring Starbucks Via, Altoids, Power Bars, and a big bag of raw nuts with
From Wired today: Jan. 4, 1903: Edison Fries an Elephant to Prove His Point Edison had established direct current at
Stop right there and send a contract. You know this lead - his budget is tight, however he's been forthcoming
Have some courage - you're allowed to ask questions. It's a conversation, not an interrogation. 1. How do you mean?
The decision is made - we're now officially live. (Of course, we've been hit with our first technical slowdown -